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Shola Kaye
Helping you create a PEOPLE-FIRST CULTURE, Author & award-winning global keynoter
About
Gender
- Female
Based in
- United Kingdom
Languages
- English
Notability
- TED Speaker
Available for
- Masterclass ,
- Speaking
Themes
- Change Management ,
- Communication ,
- Diversity, Equality and Inclusion ,
- Employee Engagement ,
- Employee Retention ,
- Growth Strategy ,
- Leadership ,
- Leadership Development ,
- Leading Teams ,
- Organizational Culture ,
- Teamwork ,
- The Workplace
Biography highlights
Shola Kaye is the author of two books and an award-winning international speaker on Communication, Inclusive Leadership and Empathy at Work. She’s passionate about helping organisations create a People-First Culture. When a workplace is fully inclusive and welcoming, amazing things happen. People are transformed into leaders. Teams and groups perform better. Everyone gains. Shola’s work has appeared in a variety of industry journals, she’s a LinkedIn Learning instructor, and her clients include The United Nations and Deloitte.
Videos
Talks
Elevating Empathy
To increase inclusion and engagement (Suitable for all employees and delegates)
Creating a workplace where everyone feels that they belong is more important than ever before, but how can you build supportive, cohesive environments within your organisation? This is a high-impact, inspiring keynote that offers the tools and the inspiration to become a more compassionate and effective leader, manager, or individual contributor. It may be modified for senior leaders, management, and whole-company keynotes. We’ll look at the important themes of curiosity, courage and being a catalyst and you’ll understand the vital components of empathy, how to be compassionate while avoiding burnout, and why skills like emotional intelligence are in high demand.
What will the audience learn?
- Explore the value of active listening and reasons why we may be reluctant to practice curiosity and courage
- Understand the different types of empathy
- Find out what impact empathy and listening have on diversity, inclusion, engagement, retention, innovation, and happiness at work
- Discuss how we might practice empathy in the virtual workplace
- Spend time reflecting on our own levels of empathy and potential areas for self-improvement
- Walk away with a simple three-step framework for being empathetic in nearly every situation
Embracing Psychological Safety and Inclusive Communication
Are you wondering why there has been so much interest in the topic of psychological safety?
During this interactive keynote, we explore the vital role of psychological safety in fostering an inclusive environment that values open, authentic communication. We’ll discuss the importance of embracing vulnerability, trust, and empathy in your daily interactions, enabling your team to unlock its full potential through collaborative ways of working.
What will the audience learn?
- Understand the key elements of psychological safety and their impact on team performance
- Explore the relationship between psychological safety and emotional intelligence
- Discover strategies to create a culture of inclusive communication that values and supports diverse perspectives
- Recognise the role of empathetic leadership in fostering psychological safety
- Learn practical techniques for building trust and promoting vulnerability within teams
- Understand that cultural factors also play a role in the creation of psychologically safe environments
Inclusive Leadership: Strategies & Skills
Equip your leaders with the skills and knowledge to combat bias and foster belonging
Today’s leaders need an expanded repertoire of skills and know-how to ensure staff are engaged, happy and productive. In this highly impactful program, leaders are given the skill set to flourish in today’s complex work environments, managing ever more diverse and demanding teams.
What will the audience learn?
- Explore the 6 key traits of an inclusive leader and their related behaviours
- Review key data that support the value of compassionate leadership skills in today’s work environments
- Discover what it takes to create an environment of psychological safety
- Explore inclusive communication best practices to ensure everyone feels encouraged to speak up and make a contribution
- Discuss a number of behavioural nudges that help us bypass bias and create an atmosphere of innovation and belonging
- Review important cultural factors that all managers must consider when they lead diverse, multigenerational, international or intercultural teams
Creating a Speak Up Culture: Empower, Encourage, Evolve
Give your leaders and their teams the inspiration, know-how and tools to create a culture of openness and collaboration.
During this high-energy, interactive keynote we explore the power of transparency, psychological safety and positive reinforcement to create a culture where everyone feels equipped, encouraged and able to share their views and ideas. The result of a speak up culture? A high performing, innovative, respectful workplace in which people can be who they are and express themselves without fear of retribution, rejection or ridicule.
What will the audience learn?
- Look at some models and strategies that support a speak up culture
- Review what happens when it’s not safe to express ourselves authentically, resulting in behaviours such as covering, groupthink and code-switching
- Navigate ways to create team safety and an environment of collaboration so that colleagues feel comfortable sharing their views
- Explore cultural factors that influence the way in which communication is delivered and received
- Discover tools and communication frameworks that help everyone express themselves respectfully, regardless of personality type and cultural identity
- Look at the role of encouragement and support when inviting people to open up
Unlock High Performance by Delivering Effective Feedback
Develop the skills to support and co-create your colleagues’ success (Session is suitable for all employees, not just managers)
At work and in our personal lives, delivering effective feedback is a valuable skill. Delivered in the right way, feedback can be empowering, inspiring and can drive an individual, and their team, towards fantastic success. However, delivered in the wrong way, feedback can be divisive, demotivating, and destructive. And when we avoid giving feedback to spare someone’s feelings, the eventual outcome can be just as damaging.
So what’s your intention as a manager? Is it to break or build? To crush or to co-create? Do you restrict your feedback to the obligatory once or twice a year, or do you feedback continuously, increasing the motivation and confidence of your team members?
What will the audience learn?
- Understand the importance of providing ongoing, tailored, empathetic developmental feedback
- Explore the repercussions of poor feedback styles such as The Drive-by, The Comparison, The Public Humiliation, and The Wrecking Ball
- Discover the four elements required to create psychological safety so that your feedback is well-received
- Take away an effective strategy for delivering feedback as an individual contributor
- Learn three different feedback frameworks and the pros and cons of each keynote or workshop
Working With Resistance
Walk away with the tools and perspectives needed to navigate and transform resistance into a constructive force for organisational progress.
This dynamic and insightful keynote adopts an international perspective, and is designed for DEI, HR, and Talent Management professionals, and groups grappling with resistance in organisational change efforts. The session offers a blend of academic research, real-world case studies, and cultural insights. We explore the various forms of resistance encountered in organisations, understand the best strategies to counteract them, and learn how to foster an environment conducive to open communication and inclusive change.
What will the audience learn?
- Gain an in-depth understanding of the three main types of resistance encountered in DEI initiatives, informed by current research
- Learn effective strategies to counter each type of resistance, drawing from a variety of real-life case studies
- Explore some cultural factors that can make us reluctant to push for change, and discover how to empower individuals to take action in ways that align with their personal and cultural backgrounds
- Learn how to apply practical communication tools and approaches that will help you immediately foster a more inclusive and equitable work environment
Participants will leave feeling reinvigorated, inspired, and equipped with empowering frameworks and proven approaches for working with resistance.
Three Steps to Inclusion & Allyship
Practical inspiration, helping you create a culture of belonging
This empowering keynote delivers practical frameworks and moving stories. You’ll walk away with the understanding that everyone can be an ally, whatever your situation. We’ll explore the importance of taking action – however limited – rather than feeling that you don’t have the power to make a difference. Discover a source of renewed vitality and enthusiasm for the important work of creating an inclusive workplace.
What will the audience learn?
- Explore the power of curiosity and calling-in
- Understand the importance of being an ally and calling out bias
- Navigate the 7 dimensions of allyship and understand the various roles needed to create a sustainable DEI movement
- Uncover the value of compassion for the self, and for others.
- We can’t pour from an empty cup; discover why and how to cultivate a ‘gain’ mindset, instead of living in the ‘gap’
- Learn strategies for replenishing your energy and avoiding burnout, especially when you’re hyper empathetic
Delivering effective feedback with emotional intelligence
Develop the skills to support and co-create your colleagues’ success.
Delivering effective feedback is a valuable life skill. Feedback can be empowering, inspiring and can drive an individual, and their team, towards fantastic success.
However, if delivered in the wrong way, feedback can be divisive, demotivating, and destructive. And when we avoid giving feedback to spare someone’s feelings, the eventual outcome can be just as damaging.
Learning objectives:
- Discover the four elements required to create psychological safety so that your feedback is well-received
- Gain insights from powerful personal stories and statistics on how feedback affects motivation and performance
- Explore the repercussions of poor feedback styles such as The Drive-by, The Comparison, The Public Humiliation, and The Wrecking Ball
- Take away an effective strategy for delivering feedback as an individual contributor
After this session, you’ll feel renewed energy and enthusiasm for giving and receiving feedback. You’ll have a deeper insight into the role your personality plays when delivering feedback and will be able to take steps to optimise your performance. You’ll learn some effective frameworks for sharing feedback in a way that gets results.
Inclusive Leadership: Develop cultural awareness, create psychological safety and unleash the potential of your global, remote teams
Inclusive leadership is essential for success in today’s complex, dispersed and diverse workplaces. Inclusive leaders create a sense of belonging for all employees, regardless of their background, location or identity. This leads to increased engagement, happiness, and productivity. If you want your organization to succeed, you need to equip your leaders, and their teams, with the skills and knowledge to communicate inclusively.
Learning Objectives:
- Understand the need for inclusive leadership, the six key traits of inclusive leaders, and how to translate those traits into essential behaviours
- Learn to develop a psychologically safe environment that supports innovation and creativity
- Develop cultural awareness and use language that is respectful and inclusive
- Recognise the power of inclusion nudges for remote and in-person teams, and learn some simple but effective strategies for running inclusive meetings
After this session you’ll feel better able to support your remote, diverse, cross-cultural teams, creating an environment of understanding, innovation and high performance.
Human skills for the future-ready workplace
This keynote explores how emotional intelligence skills – in particular, empathy and self-awareness – can create a successful, high-performing workplace culture. Enlightened leaders focus on the whole person
rather than on task accomplishment. Through understanding, emotional intelligence, and other ‘power’ skills, we can create environments of belonging, innovation, and productivity. This is an interactive keynote with opportunities for reflection and stories to help land the learning.
Learning Objectives:
- Understand the benefits of an emotionally intelligent approach to overcoming differences and creating cohesion
- Recognise the value of self-awareness and self-regulation in the workplace
- Create a link between empathy, feedback and performance
- Gain insight into the generative power of encouragement and effective communication
This session helps your emerging and established leaders understand why it’s so important to recognise the whole person and develop stronger bonds with their teams. They’ll walk away with the practical relationship tools and transformational insights that facilitate success in workplaces of increasing complexity and technological advancement. Keynote may be additionally customised by mapping your corporate values onto the discussed skills and behaviours.
Elevating empathy: The power of effective listening
Walk away with the tools and the inspiration to become a more respectful and understanding leader, manager, or individual contributor. During this highly beneficial keynote, you’ll explore the vital components of empathy, how to be a better listener and how to develop compassion. Deepen your relationships and provide support for colleagues, friends and family.
Learning objectives:
- Explore data points that emphasise the importance of empathy and perspective-taking for workplace success
- Participate in powerful self-reflection exercises to learn more about your style of listening and your listening strengths and weaknesses
- Find out how empathy and listening support diversity, inclusion, engagement, retention and innovation in the workplace
- Explore the themes of curiosity, courage and being a catalyst for change
This session will help create an environment of understanding, lower resistance to change, and will prepare your employees for further interventions in the areas of D.E.I., Wellbeing, Emotional Intelligence, Kindness, Leadership Effectiveness and Respect in the workplace. Participants will take away frameworks and tools for approaching others with compassion, and communicating across differences
LEADERSHIP: Harnessing the power of Empathy
To improve inclusion, productivity and engagement
Creating a workplace where everyone feels that they belong is more important than ever before, but how can you build supportive, cohesive environments within your organisation?
This inspiring keynote speech will provide you with practical and effective strategies for becoming an inclusive leader. It can be modified for senior leaders, management, and whole-company keynotes. You’ll walk away with the tools and the inspiration to become a more compassionate and effective leader, manager, or individual contributor.
DIVERSITY & INCLUSION: Create a workplace of respect and belonging
Develop your listening, courage, and compassion to build an environment of trust and inclusivity
Bring our whole selves to work? How is that possible when we may not be accepted and valued by our colleagues?
This inspiring keynote speech shares stories, tools, and interactive exercises to help you see the value of ensuring everyone feels they belong. You’ll understand the vital components of empathy, how to be compassionate while avoiding burnout, and why skills like emotional intelligence are in high demand.
LEADERSHIP COMMUNICATION: Delivering effective feedback with empathy
Develop the skills to support and co-create your colleagues’ success
At work and in our personal lives, delivering effective feedback is a valuable skill. Delivered in the right way, feedback can be empowering, inspiring and can drive an individual, and their team, towards fantastic success.
However, delivered in the wrong way, feedback can be divisive, demotivating, and destructive. And when we avoid giving feedback to spare someone’s feelings, the eventual outcome can be just as damaging.
So what’s your intention as a manager? Is it to break or build? To crush or to co-create? Do you restrict your feedback to the obligatory once or twice a year, or do you feedback continuously, increasing the motivation and confidence of your team members?
This interactive, high energy keynote contains insightful stories, impactful data, and valuable tools you can use again and again.
COMMUNICATION: Powerful under pressure
Communicate with impact and influence during meetings, Q&A sessions, interviews, and other high-stakes situations
Do you thrive under pressure, communicating with poise and power, or do you crumple into a stumbling wreck?
This practical, inspiring, and essential keynote will help you develop strategies to excel under fire during tough meetings and conversations. You’ll learn frameworks and strategies that will help you stay cool and collected, inspiring trust and respect in those around you. Whether dealing with a difficult customer, handling a question that could trip you up, or putting your best foot forward during an interview situation, these techniques will help you come out on top.
COMMUNICATION: Expressing your personal brand at work as a woman or minority
Articulate your value, develop your brand story, and shine!
For women and minorities, speaking up in the ‘wrong’ way can lead to the perception that we’re angry or have a chip on our shoulders. This can hamper progress at work, keeping us from reaching our full potentials. In addition, we may be reluctant to share our stories of overcoming challenges out of fear of being seen as too pushy or boastful.
So, how do we communicate our worth in the workplace? How do we convey the important work we do and achieve the recognition we deserve?
This speech shares valuable tools and mindset shifts to help you move ahead with confidence, shoring up your foundations with the understanding that you’re putting your best foot forward and presenting yourself as a person of influence and value.
Break the Bias with Powerful Communication: Practical Skills for Challenging Bias
In this session, we’ll look at strategies to fight gender bias.
You’ll walk away with practical tools and communication frameworks to make a difference.
What this session covers:
- Common examples of gender bias and the damage they cause
- Strategies for breaking bias
- Calling out vs calling in – and how to decide which is appropriate, given your situation
- Common gender-related microaggressions and strategies for responding to aggressors
- Bystander interventions for male allies and anyone who wants to help fight gender bias
- Recognising and understanding intersectionality: the overlapping of gender bias with other types of discriminatory behaviour
Session duration and format: 40-60 minute virtual keynote OR 60-90 minute virtual workshop with breakouts
CHOOSE TO CHALLENGE: The D.I.V.A. way
For IWD 2021, Shola Kaye shared how we can all be D.I.V.A.S. in the workplace, elevating our voices, increasing visibility, and creating opportunities for permanent change.
Challenging the status quo can be tough, and when we’re under pressure at work, instead of speaking up it can sometimes seem easier to take a back seat.
This celebratory, interactive keynote, with live demonstrations, chat and real-time Q&A, is designed to support you in being seen, heard and valued. You’ll leave with practical communication tools to help you become more:
*DYNAMIC – Stop being a wallflower and instead, receive the attention you deserve during meetings and high stakes conversations
*INSPIRING – Develop a powerful brand story and use your career challenges to motivate and mobilise others
*VALUABLE – Share your opinion with clarity and precision using a simple but effective communication tool
*AUTHENTIC – Determine your communication values and develop an unshakeable foundation for speaking up
*SUPPORTIVE – Pick up strategies to amplify the voices of your colleagues and peers
Everyone can learn from this talk, not just women. We can all be D.I.V.A.S.
Testimonials
Sylvie Russo
Communications Manager, Mondelez International
Sonia Zacher-Martini
Manager, PSEG
Wendy Chang Smith
CFO, Glanbia
Flora Nicholson
COO,
Rachael Rowland
Global Marketer, Ex-L’Oréal,, Henfiel
Jennifer Landgren
MBA, Dentsply Sirona
Allison Butler
Professor, Bryant University
Victoria O’Brien
Head of Marketing, Hotwire PR
Paul Keenan
President, Bauer Media Audio
Natasha Gibbs
Diversity & Inclusion Council, S-RM Corporate Intelligence
Helin Alcinkaya
, United Nations Population Fund (UNFPA)
Gael Panhelleux
Executive Director, FOCUS Info UK
Sandra Mossios
Director, Forensic and Investigation Services (Valuations), Grant Thornton UK LLP
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